questions and answers

Can I order rings in any ring size?

From christening rings for babies to hula hoops - I make rings in any size you want.

Can I come by in person?

Since I no longer have to go on vacation, my workshop is open all day long and I'm always there. Unless I'm sailing in the Mediterranean, hanging out on the beach, playing with the kids and/or the dog, sleeping or I let nature inspire me to create new pieces of jewelry while taking a walk with my lovely wife. But otherwise, as I said, I'm always there.

How does shipping and payment work?

Valuables are usually sent with Fedex. Sample rings go out by regular mail. Experience shows that deliveries take place within 4-5 working days. This is all very straightforward.

Do I have a right of return?

Of course, you have a legal right to return the goods you have purchased from me, which I will inform you about in the right of withdrawal . No matter whether I have my workshop in Germany or Croatia, you have the same rights.
However, I cannot accept returns for personalized items and orders as I can no longer sell this jewelry. If there is any uncertainty here, it is best to clarify this beforehand. When making items, I usually take very small steps and am always side by side with my customers via email, WhatsApp, Signal or telephone.

Just in case: Do I get my money back or just a voucher?

I'm not a fan of vouchers - neither as a customer nor as a retailer.

How long does it take to produce?

It depends. On the order situation and how complex the order is. I get engraving jobs that I work on for weeks, others I do immediately and in between - craftsmen, after all. I can best judge the delivery time after a conversation.

Can I bring or deliver my own material, e.g. a gemstone from grandma's ring or gold from grandpa?

Yes, you can. I melt and alloy myself, so I can combine any materials you want.

I would like to deliver material myself, but there is no stamp on it. I'm not sure what I have here. What to do?

Either go to a gold buyer nearby and ask what you have (they will be happy). Or just come by or send it to me. I'll take a look at it, test it if necessary and then get back to you by phone or email. In this case, the video conversation has also proven useful because then you can discuss each part individually.

What if the ring size doesn't fit afterwards?

This shouldn't happen, but it's not a catastrophe either. First we have to look at how we arrived at the specified size, because there are different options:

  • we put our finger on a ruler and read the diameter (very high probability that the ring will not fit afterwards).
  • we measure the finger diameter with a caliper (even if digital displays with two decimal places achieve high precision, we can do little or nothing with the result)
  • we stick our finger through a piece of paper or cardboard that has holes of different diameters cut or punched into it (better than the ideas above, but still an unreliable method of determining the appropriate size)
  • The metalheads among us are probably thinking about the micrometer screw - leave it alone, I tried it, it won't work! With such methods we only measure one spot on the finger and not the path across the finger. In addition, the thickest part of the finger (usually the metacarpophalangeal joint) is not taken into account - keyword: reverse bottleneck.
  • We take an existing, suitable ring and measure the inside diameter. Now we are on the right track! Just a tiny note: This "sample ring" should ideally have the same width as the future ring. The wider a ring becomes, the larger the diameter usually has to be.
    With this method, it is best to measure the inside diameter with a caliper and not a ruler.

What exactly is green gold?

Everyone knows white gold and red or rose gold, but green gold...? - Never heard. Green gold consists of an alloy of 75% fine gold and 25% silver - i.e. 750 gold. The material is not really green, but next to yellow gold you can clearly see a greenish color. Definitely an interesting alternative.

Here we always talk about “alloy”. What is that?

I'll answer this for our goldsmith department: When at least two metals are melted together, an alloy is created. The verb is alloy, from the Latin ligare and means something like to unite, to connect.
Examples are:
Gold, silver and copper = gold for jewelry (depending on the gold content, e.g. 333/-, 585/- or 750/-)
Gold, silver, copper and palladium (formerly nickel) = white gold
Silver and copper = sterling silver (if the silver content is 92.5%)

And why do we alloy?

There are several reasons for that. The most common are:

  • to change the melting point
  • to change the color
  • to change the price
  • to change the hardness
  • to change the weight
  • to change the ductility

Is the jewelry you make nickel-free?

Yes. I alloy without any addition of nickel, zinc or other additives that may be harmful to health.

I would like to continually expand this question and answer page and would be grateful for any questions on the topic.